Not every client is going to be the right fit for you. Watch this Texas REALTOR® Magazine Minute for advice about the benefits of saying no to working with a potentially difficult client.
Not every client is going to be the right fit for you. Watch this Texas REALTOR® Magazine Minute for advice about the benefits of saying no to working with a potentially difficult client.
I have said no to a few customers and found these to be the most hateful people towards me ever. I guess there is nothing more insulting than turning down someone’s offer to do business. All I could say afterwords is thank goodness I made the right decision and followed my gut. These people would’ve been “toxic” to do business with. Two of the times I turned down a customer they went online and tried to destroy my reputation. My recommendation is handle it very carefully and polietly when you make the decision to walk away. Don’t burn bridges and… Read more »
I have said no to several clients. Mostly to listing clients, usually b/c unreal price expectations. One of them, was overstating the SF and trying to sell for way too much. He built the house, so he was trying to call the footprint (1,900) as SF w/o removing the open spaces. Actual AC’d space was 1,540 Furthermore, he did not build a garage, the closets were much too small, the shower pipes weren’t flush with the walls nor even painted. It was a mix of fine stuff with cheap detail. He fought me trying to price the house $75K above… Read more »
I try to refer clients to other agents that I believe would be a better fit. I first talk with the agent about my concerns and see if they want the client, then I make the referral. I explain it in terms of being able to “devote time” or “special expertise” that the other agent can provide. It’s about facilitating success for everyone.