Assume nothing about what your clients know – Texas REALTORS®-2021十大正规彩票app

January 01, 2023

It’s easy to assume your clients know more than they do, especially if they are enthusiastic and not asking many questions. But you run the risk of working with confused or uninformed buyers and sellers. Do your best to avoid these situations.

Don’t assume clients completely understand

Explain each step in the transaction carefully and make sure your buyers and sellers understand where they are in the process. When they ask you questions, provide information and then follow up to ensure you have answered them to their satisfaction. Clarify any ideas they seem unsure about. Ask if they would like you to go over anything a second time.

Don’t assume they remember anything from their last transaction

That likely was many years ago. Ask about their experience in the real estate market and build off that. Procedures and forms may have changed since their previous sale or purchase. The way it worked last time may be outdated or even illegal now. You can correct misunderstandings and dispel myths and misinformation.

Don’t assume they are aware of the rules

How would they know that their helpful suggestion is unethical? Or that their proposed solution to a problem isn’t allowed by TREC? Use opportunities like these to explain what’s required and expected during the transaction.

Don’t assume they understand all the terms and acronyms

Explain industry language, even if it seems widely understood. Do they know what a title is? A survey? Escrow? Clients will feel more comfortable during the transaction if they understand what all of the words mean.

Be sure to explain all industry acronyms, too—even ones you think everyone should know. If you say something about MLS, some clients might wonder what Major League Soccer has to do with their home sale (there are Major League Soccer teams in Austin, Dallas, and Houston). You can create fliers, checklists, or overviews to help your clients better understand the purchase or sale.

Part of your job is to educate your clients about the transaction they’re working on. Make sure to prioritize this important part of your business. You can access resources to explain many real estate concepts at ngskmc-eis.net/sharethis or scan the code with your phone.

Legal Disclaimer

Texas REALTORS® provides content through various online platforms, including this blog. By interacting with any of our blog posts, you agree to comply with the following terms and conditions:

a. You will not post any defamatory, discriminatory, libelous, threatening, vulgar, sexually explicit, abusive, profane, rude, or obscene content (including comments);
b. You will not use our blog posts or posted content to do anything unlawful, misleading, malicious, or discriminatory; and
c. You will not post content or take any action on our blog posts that infringes someone else’s rights or otherwise violates the law.
d. You will not post any information intended to sell or advertise a business, product, or service.

Texas REALTORS®, in its sole discretion, reserves the right to remove any content you have uploaded, posted, or submitted onto any of our blog posts if we believe that it violates these terms or conditions.

The material provided here is for informational purposes only and is not intended and should not be considered as legal advice for your particular matter. You should contact your attorney to obtain advice with respect to any particular issue or problem. Applicability of the legal principles discussed in this material may differ substantially in individual situations.

While Texas REALTORS® has used reasonable efforts in collecting and preparing materials included here, due to the rapidly changing nature of the real estate marketplace and the law, and our reliance on information provided by outside sources, Texas REALTORS® makes no representation, warranty, or guarantee of the accuracy or reliability of any information provided here. Any legal or other information found on this page or at other sites to which we link, should be verified before it is relied upon.